Privacy Policy

1. Introduction

NTS Analytica ApS ("we", "us", "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, and share information when you visit our website, submit an analytical consultation request, or otherwise interact with us. Our processing of personal data is governed by the European General Data Protection Regulation (GDPR) and Danish data protection law.

2. Data Controller

NTS Analytica ApS is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
NTS Analytica ApS
Ålekistevej 236
2720 Vanløse, Denmark
Email: info@ntsanalytica.com

3. Data We Collect

We collect and process personal data that you provide voluntarily through our website or contact channels, including:

• Contact Details: Name, email address, phone number, job title, and company or institution name.
• Inquiry Details: Information about your sample matrices, analytical challenges, and project requirements submitted via our inquiry form.
• Technical Data: IP address, browser type, device information, operating system, and website usage statistics collected via strictly necessary and performance cookies.

4. Corporate Data & Confidentiality

In addition to personal data, we handle highly sensitive, proprietary business and research-related information ("Corporate Data") provided during analytical inquiries or project executions. We are committed to protecting the absolute confidentiality of your proprietary data, which includes:

• Sample Metadata & Details: Chemical structures, formulations, processing methods, and origin descriptions of the samples submitted for screening.
• Analytical Reports & Results: Raw HRMS files, chromatograms, suspect screening hit lists, confidence level mappings (Schymanski scale evaluations), and chemical fingerprint reports generated for your organization.
• Business Information: Research goals, technical specifications, and development timelines shared during consultations.

All analytical services, evaluations, and preliminary sample consultations are conducted under standard Non-Disclosure Agreements (NDAs). We do not share sample descriptions, experimental profiles, or corporate project details with any third parties except as explicitly authorized by you or as required by law.

5. How We Use Your Data

We process your personal and corporate data for the following purposes and legal bases:

• To respond to your inquiries: To evaluate your sample screening needs and provide a preliminary methodological assessment (Performance of a Contract / Legitimate Interest).
• To manage our website: To monitor performance, maintain security, and optimize page load speeds (Legitimate Interest).
• To comply with legal obligations: To meet accounting, tax, or regulatory disclosure requirements (Legal Obligation).

6. Data Sharing & International Transfers

We do not sell, rent, or lease your personal or corporate data. We only share information with trusted third-party service providers (such as web hosting partners, analytical instrumentation facility partners under strictly regulated access models, and email services) operating under strict data processing agreements. We do not transfer your data outside the European Economic Area (EEA) unless appropriate safeguards (such as Standard Contractual Clauses) are in place.

7. Data Security

We implement state-of-the-art technical and organizational security measures (including SSL encryption on all forms, restricted data access controls, secure firewalls, and data storage access isolation) to protect your personal and corporate data against accidental loss, alteration, unauthorized access, or disclosure.

8. Data Retention

We retain your data only as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. General inquiries are deleted or archived after 12 months of inactivity, while contract-related and analytical service data is kept for 5 years in compliance with Danish bookkeeping and tax regulations.

9. Your Rights Under the GDPR

You have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your data when it is no longer needed.
• Right to Restriction: Request that we suspend processing your data under certain conditions.
• Right to Data Portability: Request transfer of your data to another controller in a structured format.
• Right to Object: Object to processing based on legitimate interests.

To exercise any of these rights, please email us at info@ntsanalytica.com. You also have the right to lodge a complaint with the Danish Data Protection Authority (Datatilsynet).